At Pacers Sports & Entertainment (PS&E), we are dedicated to delivering best-in-class sports and entertainment experiences while making a positive impact on our community. As the home of the Indiana Pacers, Indiana Fever, Noblesville Boom, Pacers Foundation, Gainbridge Fieldhouse, and the WNBA 2025 All Star Weekend, we strive to exemplify our core values of Respect, Teamwork, Trust, Passion, and Excellence in everything we do. Our mission is to create memorable moments for our fans and foster a culture of inclusivity and excellence both on and off the court. Our purpose is Winning, Serving, and Entertaining.

SUMMARY

This role is focused on threat assessment, intelligence gathering, and investigative support to ensure the safety and security of personnel, events, and facilities. Key responsibilities include developing threat assessments for franchises, events, and talent; monitoring media and public safety sources; supporting executive protection teams; and tracking protests or demonstrations that may impact operations. The position also assists in workplace safety through intelligence on potential threats like harassment or workplace violence.

Additionally, the role involves reviewing upcoming events for security impacts, analyzing past incidents for trends and mitigation strategies, and maintaining a strong information-sharing network with public and private partners. Investigative duties include conducting and managing internal investigations, reviewing incident reports, collecting evidence, conducting interviews, summarizing findings to writing, and coordinating with insurance and risk management teams to ensure thorough documentation and response.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Develop threat assessments for franchises, scheduled events, and talent as guidance for relevant stakeholders
• Identify news, social media, and public safety sources/contacts for all relevant franchises and event genres
• Support Pacers and Fever Executive Protection teams by providing intelligence products on topics including but not limited to people of interest, venue advances, notable talent, etc.
• Monitor protests and demonstrations that may impact events/assets and provide notification to appropriate stakeholders
• Support PS&E Threat Assessment Group (Security, Legal, Human Resources) by providing intelligence products on topics including but not limited to cases of potential workplace violence, stalking or harassing of employees, anonymous letters, emails, social media posts, etc.
• Provide timely communications and actionable intelligence to support the protection of people, assets, and infrastructure as it relates to business operations
• Review upcoming events and related incidents that may impact security/business operations
• Review past incidents/events to identify trends, risks, and mitigation strategies
• Develop/maintain an information sharing network amongst public safety and private sector partners
• Maintain awareness of current threat landscape and emerging security threats
• Investigations management – Conduct and manage investigations: personnel, administrative, internal, safety, etc. into various matters as required. Reduce findings and recommendations to writing.
  • Review and oversee investigations incident reports (medical, safety, fire marshal, security etc.) to ensure completeness.
  • Coordinate with appropriate staff or other witnesses to gather necessary additional information, including video, interviews, and statements.
  • Summarize findings to inform PS&E leadership, Security team, Facility Operations, Risk Manager, etc.
  • Coordinate with PS&E Risk Manager and insurance broker and ensure they have full information to manage incidents and claims. Review reports and investigations, identify information gaps, cause follow up investigations, interviews, calls, video reviews, etc. to ensure full information is gathered and documented.
• In every position, each employee is expected to align with PS&E's mission and core values along with actively participating in company-sponsored community outreach programs.
• Other duties as assigned

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in Criminal Justice, Political Science, Public Safety Management or a related field. A combination of relevant experience and education may be considered.
• Must have a minimum of two years’ relevant experience in intelligence or investigative support.

LANGUAGE SKILLS:

• Excellent communication and interpersonal skills.
• Ability to read, analyze, and interpret instructions and reports.
• Ability to write reports, briefings and correspondence.
• Ability to effectively present information and respond to questions from PS&E management and the public.

REASONING ABILITY:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret oral and written directions as well as building maps.
• Ability to manage stress and defuse potentially stressful situations.
• Ability to work well with stakeholders from varied backgrounds.
• Ability to multi-task, prioritize workload, and successfully handle competing deadlines.

COMPUTER SKILLS:

• Experience and knowledge of MS Office products (Outlook, Excel, Word, etc.)
• Experience and knowledge of varying intelligence platforms and tools.

PHYSICAL AND ENVIRONMENTAL DEMANDS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.

While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in Gainbridge Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.