Internship Term: Fall 2024 (September - December)

Internship Location: On-Site in Indianapolis, IN

Anticipated Time Commitment: approximately 40 hours per week

Pacers Sports & Entertainment is seeking an intern that is pursuing a degree in event management or hospitality and is eager to gain experience in live event production. This position will report to the Associate Director of Event Operations and is responsible for assisting with projects for the utility set-up, conversion, housekeeping, and event operations departments. This position is required to work long and unusual hours at times based on the event schedule and the requirements of the show/event including evenings, weekends, late nights (third shift) and/or early mornings. Our ideal candidate has excellent organization and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Participate and assist in the planning, coordination, and implementation of meetings and events at Gainbridge Fieldhouse.
• Assist the Event Production staff by producing weekly meeting sheets that are distributed company wide.
• Act as the Event Coordinator during assigned events.
• Assist the Event Production staff with administrative needs (i.e. scheduling meetings, generating instruction sheets, etc.)
• Assist the Event Production staff with game day responsibilities.
• Assist promoter and clients to ensure smooth event operations.
• Assist the Event Production staff with placing vendor orders.
• Assist event patrons to ensure they have an enjoyable experience.
• Assist other Facilities Operations divisions as needed – Utility Set-up, Conversion, Security, etc.
• Assist in the security and safety of fans and employees.
• All other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent attitude
• Excellent written and verbal skills, as well as ability to multi-task and prioritize
• Excellent communication skills with both internal and external staff
• Ability to work a flexible schedule
• Ability to work on projects independently and to maintain confidential information
• Ability to maintain a professional image at all times

EDUCATION and/or EXPERIENCE:

• Enrolled in college or university program as a junior, senior, or graduate student.
• Majoring in event management, sport management, hospitality, or related major.
• Proven track record that shows excellent organization, follow-up, communication, project management, and interpersonal skills.

COMPUTER SKILLS:

Employee should have knowledge of Outlook, Excel, Windows, and Microsoft Word.

LANGUAGE SKILLS:

Ability to communicate effectively with all types of clients, co-workers, and the general public. Ability to read, analyze, and interpret instructions and reports. Ability to write reports and correspondence. Ability to effectively present information and respond to questions from Clients, Customers, and the general public. Ability to communicate effectively under pressure and when working under a deadline.

MATHEMATICAL SKILLS:

Knowledge to apply mathematical operations to such tasks as making change, analyzing costs, figuring statistics and making area measurements.

REASONING ABILITY:

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret directions.

PHYSICAL AND ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to:

• Sit
• Stand
• Walk
• Lift
• Move heavy objects
• Climb
• Use telephone
• Use computer
• Work long and unusual hours
• Be exposed to loud noises
• Speak
• Hear
• Read
• Write

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the office work environment is usually moderate.
• The noise level in the Fieldhouse/game environment is usually loud.
• The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.